Sometime you missed to reply or not be able to answer your Facebook user for some reason and because of this you missed some good opportunity.
With this in mind, Facebook has introduced Instant Replies function. You can send instant reply to anyone who messages your Page.
Instant Replies are a good way to let people know that you’ll respond soon.
In this tutorial we will show you how to enable this option step by step for your FB Page.
- Go to your page and click on Setting (Right top corner)
- Go to Messaging (from left side menu)
- Search for “Send Instant Replies to anyone who messages your Page“.
Click on button and turn it into Yes.
- Customize your instant reply and save it.
The message characters limit is 250 words.
I recommend using first name of the persons in your reply.
For name setting please see below image.
No need to worry, the name of the person will replace automatically.
Send me a message to see how I use instant replies for my Facebook page. 🙂